Participatory Management
To make the quality assurance system sustainable through the active participation of all stakeholders.
Stakeholder Focus
To place students and all other stakeholders at the center of activities.
Satisfaction Management
To monitor stakeholder satisfaction through regular measurements and continuously enhance it.
Continuous Improvement
To review processes regularly and rapidly develop areas open to improvement.
Balance of Process and Outcome
To address process and outcome orientation in an integrated manner when achieving objectives.
Management by Objectives
To align and improve all services in accordance with quality standards.
