The purpose of the program is to meet the need for qualified personnel in the “call center” sector, which is becoming increasingly widespread in Turkey. The program aims to train a qualified workforce that has gained the necessary experience, possesses strong persuasive abilities, has excellent communication skills, can speak effectively, and has clear diction. Due to the nature of the program, call centers are the primary employment sector for graduates. Additionally, students graduating from this program may also work in public institutions and organizations. The Call Center Services Program is a full-time program with a capacity of 35 students.
