Possesses basic knowledge in the field of Call Center Services.
Is familiar with Atatürk’s Principles and Reforms and upholds them.
Communicates effectively in Turkish, both verbally and in writing.
Possesses the ability to analyze, interpret, and evaluate information related to the field of Call Center Services.
Possesses the ability to apply the knowledge gained in the field of Call Center Services to decision-making, implementation, and behavior.
Is willing to take on responsibilities as a team member.
Fulfills assigned tasks and responsibilities to the best of their ability under current conditions.
Recognizes that learning and inquiry are lifelong processes.
Is open to participating in programs designed to address learning needs.
Critically evaluates the knowledge and skills they have acquired.
Communicates their thoughts, requests, and suggestions regarding the level of knowledge and skills they have acquired in the field of Call Center Services to relevant parties both in writing and verbally.
Using English at the A2 General Level of the European Language Portfolio, they can follow information in the field of call center services.

Is willing to help coworkers.

Possesses sufficient awareness of the universality of social rights, social justice, quality, cultural values, environmental protection, and occupational health and safety.

Is open to change and development in the context of a globalizing world and market conditions.

Acts in accordance with the ethical values of the organization, the workplace, and society.